Job Opportunities

Not Just Bendy Hypermobility Services, is looking for our new receptionist – could you be our new unicorn zebra superstar?

 

Receptionist

Not Just Bendy Hypermobility Services

Eight Mile Plains, Brisbane QLD

Medical Administration (Healthcare & Medical) Causal

$31-35 hour (including super) if over 21 years old. 

Not Just Bendy Hypermobility Services is seeking a reception superstar with at least 1-2 years’ experience in reception/customer service to join our reception team on a part-time basis (15hrs plus per week). Our ideal candidate will be self-motivated, take ownership of their work, have great attention to detail, love systems and processes, and thrive in a busy environment. A candidate who has the willingness to learn and progress, as we are looking for someone to grow with us and stay for the long term!

Many amazing job opportunities are available with Not Just Bendy Hypermobility.  We are a well-known physiotherapy practice specializing in hypermobility related issues, and we are expanding our team of health care professionals to meet growing demand and our therapists need more administration support to continue this essential work.

This role is fast-paced and multi-faceted, and your responsibilities will include:

• Managing the day-to-day procedures of the clinic, including clinic presentation
• General reception and administrative tasks
• Support and manage physiotherapists requests and diaries
• Process billings and claims
• Resolving patient concerns and feedback
• Facilitate patient-centred care within the clinic

 

• Essential qualities and experience:
  • Prior experience in the medical/allied health field is highly desirable
  • Ability to work independently and work calmly under pressure
  • Accuracy and attention to detail
  • Experience with billing and reconciliations
  • Understanding and/or experience with NDIS is advantageous
  • Experience with Nookal or HICAPS is an advantage but not essential
  • Exceptional communication skills
  • A passion for supporting the needs of diverse individuals including though with neurodiversity and the LGBTQI+ community
  • Ability to commit to the role – both in requirements and hours, with some flexibility around the hours you work. Extra availability to assist with coverage of annual leave and sick leave would be appropriate

We offer the award rate of wage, commensurate with level of experience. The expected Level of experience we are looking for is Levels 1 – 4 of the Support Services Award.

Benefits:

• Work in a new and modern physiotherapy practice custom built for hypermobility
• Friendly, supportive workplace
• Small team environment
• Newer practice open to adjustments in work flow efficiencies and a rock star practice manager and reception team to back you up

About Us

Not Just Bendy Hypermobility Services, has been created due to a real need in the community to understand, assess and manage the complexity of problems associated with Hypermobility Spectrum Disorder and the Ehlers-Danlos Syndromes. We are industry leader with all our Physiotherapists and our Exercise Physiologist focused solely on this chronic, complex condition and its best management.

Hypermobility is a very misunderstood condition in the general medical community, and our therapists have found their calling – educating, empowering, and rehabilitating our mostly female clients. We are an industry leader in Hypermobility in Brisbane, with all our Physiotherapists and our Exercise Physiologist focused solely on this chronic, complex condition and its best management.  We have a large referral base and work closely with a large network of medical professionals across Queensland.

Not Just Bendy is very busy and is growing quickly, located in Eight Mile Plains. We are a tight nit team who share a passion and would love you to join us.

 

Employer questions

Your application will include a “yes” to the following questions:

• How many years’ experience do you have as a receptionist?
• Do you have experience in administration?
• Do you have any restrictions to your rights to work in Australia?
• Are you fluent in English?
• Are you Covid-19 vaccinated?

Please supply your resume and cover letter to Jennifer via admin@notjustbendy.com

*************************

 

Not Just Bendy Hypermobility Services, is looking for our next physiotherapist – could you be our new unicorn zebra superstar?

Many amazing job opportunities are available with Not Just Bendy Hypermobility.  We are a well-known physiotherapy practice specializing in hypermobility related issues, and we are expanding our team of health care professionals to meet growing demand. Our books are full to overflowing and we have a full caseload waiting for you.

Treating this caseload is a challenge.  Think you know everything physio has to offer and feeling stuck in a rut?  This job will blow your mind at what as physiotherapists we can achieve and become.

An extra advantage for the right candidate, is to become the right hand person for the practice principle Sharon Hennessey.  There is room to grow in this role in team mentoring, training of new staff and also moving into a new position as the clinical physiotherapy lead.

Our mission is to provide high quality care for those with symptomatic hypermobility and Ehlers-Danlos Syndrome.  Does this sound like it is something that physios generally treat well?  That certainly is not what our clients are telling us.  They are frustrated by the lack of integrated care and long term management offered by many in the community.  This is the gap that we provide.

We provide non-judgemental care, without discrimination but also endeavour to deliver a friendly and personal approach to develop long term relationships with our clients.  It is not unusual to hear lots of laughter radiating out of our treatment rooms!

We receive referrals from client support groups, word of mouth but also hundreds of GPs and a huge range medical specialist consultants (pain, genetics, rheumatology, endocrinology, heamatology, orthopaedics).  We also provide referrals and co-treat with other physiotherapists around Australia.

As our new physiotherapist, you will be responsible for assessing and treating clients with mobility issues associated with hypermobility. You will also provide education and support to our clients to ensure they are empowered to manage their symptoms long-term.

Full time senior staff have a huge earning potential of >$120,000 package with base wage and commission bonus.

 

Responsibilities:

• Conduct functional and musculoskeletal assessments of patients’ physical abilities
• Utilise manual hands-on therapy and targeted exercises to manage patients’ pain, rehabilitation and recovery
• Develop and implement personalised treatment plans to help clients improve their strength, flexibility, and overall movement
• Provide education and support to help clients understand their conditions and manage their symptoms long-term
• Maintain accurate client records and submit reports as required
• Liaising with the multi-disciplinary team and NDIS for client plan reviews is also needed.

Requirements:

• Bachelor’s degree in physiotherapy (or equivalent allied health qualification) or higher qualification
• A minimum of five years’ experience working as a physiotherapist or in your field
• Current AHPRA unrestricted registration (supervision considered foe exceptional candidates)
• Professional Indemnity Insurance
• Exceptional communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Detail-oriented, analytical, and creative problem-solving abilities
• Experience with treating patients with hypermobility is preferred but not essential.  Some interest in the areas of chronic pain, rehabilitation, Pilates or women’s health is essential.
• Extensive training will be provided upon commencement of position

Benefits:

• Work in a new and modern physiotherapy practice custom built for hypermobility
• Friendly, supportive workplace
• Small team environment
• Newer practice open to adjustments in work flow efficiencies and a rock star practice manager and reception team to back you up
• Ongoing professional mentoring from experienced physiotherapists with extensive experience with complex hypermobility, local joint rehabilitation, and problem solving case management
• Work in a practice that is committed to supporting our team’s professional development with regular in-services, mentoring and a training budget for external courses
• Opportunity to work flexibly with telehealth and home visit work also available if desired and also flexibility to fit around your lift
• Variety of presentations and high focus on exercise and rehabilitation means less stress on your own body compared to other musculoskeletal practices
• Knowledge about hypermobility often encourages those who are hypermobile to work at the practice – this is welcomed
• Access to Pilates rehab gym outside of work hours for your own strengthening program

Although a full-time role with a flexible working schedule is preferred, those who want part-time work are welcome to apply, as we can accommodate personal commitments.

If this sounds like we are the right practice for you please reach out for discussion.  Remember we have a case load ready for you.  This includes all members of the allied health team!

Inquires, cover letter or resumes to be sent to reception@notjustbendy.com.